Open Positions

JOB DESCRIPTION 

Employee Philosophy

Each employee should treat our client's company as their own, to take responsibility for their work, be willing to learn & grow and to foster & enhance the culture of the organization. Our client's goal is to create an environment that allows people to maintain work-life-balance, to thrive and be satisfied in their career.

Position Overview

The Business Manager is responsible for: 

Essential Functions

 Client & Customer Management: 

• Responsible to meet or exceed budgeted sales, margin and profit plan in assigned accounts
• Assist in the development of key account business plans to achieve volume growth and profit objectives, including revenue, distribution, customer service and quality goals.
• Implement Customer Headquarter Calls and penetrate key positions at retailer department
• Responsible to deliver short and long-term sales plans, achieving financial and customer relationship management

 KPI's:

• Facilitate business reviews with customers. Act as business unit liaison among manufacturers, logistics, sales, finance and accounting to support existing and new business.
• The Business Manager will utilize strong collaborative, relationship building and influencing skills to successfully engage customers and manage resources of multiple client businesses.
• Work collaboratively with sales operations and analytics on proposals and deliverables
• Collaborate with executive leaders in sales & marketing teams to better leverage assets while providing higher value to our clients and customers.
• Demonstrate excellent analytical skills (including Category Management to improve business results
• Demonstrate leadership qualities consistent with company culture.
• Build and maintain a viable pipeline of prospective clients.

Knowledge, Skills & Abilities

Education & Experience Required

• Expertise in MS Excel, PowerPoint, Word, Outlook
• Familiar with Trade Management systems
• Knowledge of techniques and tools necessary to perform job functions
• 4-year Degree
• Combination of Education, training and/or experience will be considered for this position
• Knowledge, Skills & Abilities

Demonstrated success in the following competencies:

• Strategic selling and closing skills with the industry
• Proven ability to drive sales results
• Communication skills, including presentation, sales, and negotiation in a business to business environment.
• Ability to grow internal and external relationships by providing insight and advice to enhance meetings and profitability.
• Extensive experience in sales and/or business development across a diverse portfolio of products.
• Overall understanding supply chain operations
• Project management skills with new product commercialization
• Strong understanding of development, evaluation and utilization of key performance indicators
• Comfortable with collaborating and recommending solutions to executive levels of management
• Assertive, results oriented self-starter
• Customer relations skills, including meeting customer needs and establishing a service environment, demonstrating excellent customer service to all and put in place practices that help promote a service-oriented culture.
• Written communication skills including the ability to communicate effectively in writing, write in a clear and concise manner to peers, vendors, supervisors, or customers. This also includes the ability to target material to the appropriate audience.
• Oral communication skills including the ability to speak in a clear and concise and manner to peers, vendors, supervisors, or customers one-on-one, or in a small group, or in a formal presentation.
• Interpersonal skills, including building relationships and conflict resolution. This involves the ability to develop and maintain positive working relationships with peers, management, suppliers and other company departments.
• Open communication and transparency.
• Excellent critical thinking skills

Physical Demands & Environment

This position works in an office environment, indoors subject to fluctuations in temperature (indoor climate control) with moderate noise level and lighting. This position has the following physical demands and incumbents must be able to perform the essential functions of the job with or without reasonable accommodation.

• Sufficient mobility to move around the office
• Ability to use hands for grasping files, papers, notebooks, writing implements, etc.
• Visual acuity sufficient to read documents on paper and on the computer
• Sitting at a desk for up to 8 hours at a time
• May lift up to 20 lbs.

Travel Requirements

Up to 40%

Job Summary

Our Client is seeking an experienced Product Manager to join their passionate group of smart creatives. This person will play an integral role in driving the growth of a rapidly expanding and industry disrupting corporate registrar SaaS platform. The ideal candidate thrives on solving difficult and impactful business problems. They have a deeply rooted passion for technology and seeing their products WOW the customer.

The Product team represents the voice of this company’s customers. They strive to create solutions that solve major business problems and are proud of what they create. Every member of the Product team is empowered to be the expert in their craft. This company hires people that recognize value and come up with amazing solutions.

The Registrar Product Manager owns the corporate registrar product(s), end-to-end. This individual will work with engineering, sales, marketing and customer success to ensure their product(s) is achieving customer satisfaction and meeting market expectations. Simply put, this individual is responsible for the overall success of their product(s).

Duties/Responsibilities

• Execute against product roadmaps and collaborate closely with internal stakeholders on priorities and new opportunities.
• Own product backlogs and manage the work of one or more scrum teams.
• Ensure consistent and repeatable delivery of product solutions that drive positive business value.
• Seek out market problems and opportunities that will have a positive business impact on your roadmap(s).
• Effectively communicate product updates and expectations to internal and external stakeholders.
• Use qualitative customer research and data analysis to determine highest impact investments.
• Work cross functionally with engineering, design, analytics, marketing and other teams to create excellent customer experiences.
• Own company-level OKRs.

Requirements

• 3+ years of progressive industry experience in large technology implementations
• 3+ years’ experience in software product management within an Agile framework (as a product owner or product manager).
• Articulate communicator both verbally and in writing.
• Be the product expert who can help customers, Customer Success, Sales, Marketing, and other stakeholders understand the value, features, and expectations of your product(s).

Desired Skills

• B2B Product experience, SaaS and/or data analytics.
• Experience with common Product/Project Management tools (Confluence, JIRA, etc.).
• Strong analytical skills: demonstrate ability to use data to drive decision making in product development.
• A technical understanding of domain names and DNS.
• A technical understanding of third party data integrations.
• Scrum Certification (CSM, CSPO, PSPO, IEEE, PSM I).

Interested in Applying? Awesome! Email us at hello@routenetworking.com with a copy of your resume!

Job Summary:  

The Software Developer is a technology role for the development, implementation, and support of software solutions for the organization, including integrations with other software solutions. The position will be working with the IT team to facilitate the software development lifecycle and work with stakeholders to build application requirements. The role will also ensure security, define workflows, document processes, and develop reports based on business requirements for requested software solutions.

Essential Duties and Responsibilities:

1. Participate in analysis and design discussions of requested applications.

2. Work with IT Team to create flowcharts, software requirement specifications and other documentations to identify requirements for software and to propose possible solutions.

3. Help translate business requirements into a technical solution.

4. Designs and develops software applications based on defined requirements and ensure the best possible performance, quality, and responsiveness of these applications.

5. Assist with process mapping and standardization across organization.

6. Create and update system, user, testing and training documentation.

7. Provide on-site and remote training to end users on features and functionality.

8. Support upgrades and implementations.

This company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment at every location in which the Company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The essential duties listed are representative of the major duties required of this job; ability to perform the essential functions with or without reasonable accommodation is required. Our client may make reasonable accommodation to the known physical or mental limitation of otherwise-qualified individuals with disabilities unless the accommodation would impose an undue hardship on the operation of business.

This job description is not designed or intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for this job. Specific duties and responsibilities may vary based upon departmental needs. Incumbent may be asked to perform other duties as assigned.

Knowledge & Skills:

 Ideal Candidate Qualifications:

• Proficient in C#, .NET 3.5 (or higher) framework, JavaScript, HTML, and ASP.Net (Microsoft Development Stack).
• Strong understanding of object-oriented programming.
• Solid foundation of software development life cycles.
• Strong working knowledge of Microsoft Word, Excel, PowerPoint, and MS Visual Studio.
• Ability to be respectful, approachable, and team-oriented while building strong working relationships and a positive work environment.
  

Education/Experience:

• 4+ years MS .Net C# development (Web/Desktop)
• Experience with MS Reporting Services and MS SQL development
• System implementation and system integration experience
• Bachelor’s degree in technology or equivalent experience may be accepted in lieu of a degree
• Project Management
• SharePoint experience a plus
• ERP experience a plus (Infor SyteLine / CSI)
  

Physical Demands

• Regularly/Frequently required to sit, stand, walk, stoop, kneel, bend
• Regularly/Frequently use hands to keyboard or type, handle materials, or manipulate tools
• Regularly reach with hands and arms
• Occasionally/Frequently lift and/or move up to 25 pounds and, infrequently, up to 50 pounds
• Specific vision abilities required by this classification include close vision, depth perception and ability to adjust focus
• Sufficient clarity of speech and hearing abilities required by this classification includes those which permit the employee to discern verbal instructions and communicate effectively in person and by telephone
• Requires composure and ability to prioritize and handle many urgent tasks and requests simultaneously with a high level of competence and accuracy
• Maintain confidentiality
  

Work Environment

• Manufacturing setting with moving machinery
• Regularly required to work in areas where chemical materials are encountered
• Regularly required to wear appropriate personal protective equipment
• May involve exposure to shop environment including variable noise levels
• Must customarily have a high consciousness for personnel and equipment safety

Interested in Applying? Awesome! Email us at hello@routenetworking.com with a copy of your resume!

Our Client integrates a passion for interior design and partnerships with quality furniture manufacturers to assist in creating functional, comfortable, and attractive environments for all business types. Their experienced team provides comprehensive space planning and design solutions while sourcing unique products to enhance any commercial workspace. The core purpose of their company is to Build Culture, Create Community, and Enrich Lives. They seek to achieve this purpose for every client through each project they undertake, and the long-term customer relationships they’ve developed over the last three decades are a testament to that commitment.

What You Will Do

You will generate leads, qualify potential customers, inform clients and influencers to a level that will encourage them to trust Freeform to furnish informed spaces that make businesses more efficient, dynamic, adaptable, and help them attract talent. The position is responsible for sales volume, margin percent and new business goals on a monthly, quarterly, and yearly basis. The Market Lead is the cultural leader for the market, including living the company’s core values and bringing them into the Tri-Cities office, showroom, and community. In addition to holding team members accountable to the high standards of their core values and purpose. The Market Lead will become or remain deeply imbedded in the Tri-Cities A&D (Architect and Design), business and broader community. A key to your success will be a passion for design and genuine interest in how space planning and furniture can help organizations solve problems, become more efficient, and improve their bottom line. Through company provided training, self-education, and experience, the Market Lead will become a respected thought leader in the community.

Lead Generation

• Network extensively for leads (business groups, real estate brokers, A&D community, local community organizations, industry organizations—IFMA, BOMA, etc.)
• Create and curate relationships that would lead to successful customer, influencer, and project introductions
• Research for leads through business journals, newspapers, industry periodicals and publications, internet, etc.
• Cold call potential clients in person or by telephone, or combination
• Commit to a level of community engagement and involvement at a charitable level to fulfill the company’s core values and purpose
• Participate in dealership lead generation programs such as telemarketing, open houses, industry events, etc.; follows up diligently on leads provided by the dealership

Leadership

• Confidently and respectfully represent the brand and ethos to peers and the broader Tri-Cities region
• Mentor and collaborate with all other staff in Tri-Cities
• Strategize with Director of Sales to develop comprehensive market strategy for the Tri-Cities region
• Be recognized as a leader and influencer in the Tri-Cities business community
• Gain and maintain key relationships as it relates to BD and value add in the Tri-Cities market

Selling

• Qualify leads into potential customers; does thorough need analysis to understand client’s requirements for furniture products and services
• Understand customer needs to qualify price, products, and timeline.
• Make persuasive presentations to customers on dealership’s products and services—in person, through written/graphic documentation and electronic means
• Develop detailed, accurate and professional looking quotes through own effort or in conjunction with dealership personnel (designers, customer service representatives, project managers, marketing, etc.) and presents these to the customer in a timely manner
• Work with service departments to develop service contracts to present to customer when complex services are sold (design, for instance) or for major projects (installation, design, project management)
• Provide accounting department with timely information for any necessary credit checks

Sale Implementation

• Be responsible for setting up the sale so that it can be efficiently managed and administered by the dealership, and the dealership operations and business personnel
• Accept responsibility for the accuracy of specifications when entering orders themselves, and reviews specifications for obvious errors when done by others (design, for instance); provides complete, accurate and timely sales order (header data, pricing, contract numbers, etc.) and work order (site and project parameters, installation schedule, etc.) information required for proposal/sales order system
• Ensure a responsible close of sale by obtaining signed sales orders (and terms & conditions, if appropriate), client purchase orders and deposits as required
• Stay involved throughout sale implementation to ensure that any bottlenecks or changes in scope are identified and resolved, and that both customer and dealership are satisfied

Customer/Account Interfaces

• Be available, responsive, and timely to customer inquiries, requests for information and/or quotations, problem resolution, etc.
• Provide frequent and regular follow-up contact with customer regarding after sale services and information, including customer satisfaction
• Conduct a professional, cooperative interface with the customer, the customer’s employees, and the customer’s third-party consultants/subcontractors
• Ensure the customer gets frequent and regular reports on order status, project progress and overall customer activity status
• Assist accounting in resolving any late receivables or customer credit issues

Goals and Performance 

• Meet monthly, quarterly, and yearly sales, margin, and new business goals as set by the dealership and sales manager
• Be able to set individual and team goals for the market
• Understanding changing trends and dynamics of market to reassess and set new goals
• Provide timely reports on sales forecasts and new leads as required
• Participate in special sales programs sponsored by the dealership or in conjunction with the dealership’s designated furniture manufacturers; attends training sessions as determined by the dealership

Contract Furniture Management

• Be knowledgeable of dealership’s product lines—product features, application, technical capabilities, specification, etc.
• Be willing to self-teach and understand new trends, products, and value add activities to support customers and the community
• Have good understanding of contract furniture management at dealer level—account servicing, project management, order preparation, order management, factory interface, delivery & installation— including sale’s role in those processes and procedures
• Function as customer advocate for internal order fulfillment performance and service products
• Have knowledge of office environment issues (ergonomics, etc.)

What You Bring

• A minimum of a bachelor’s degree
• A strategic problem-solving mindset
• A consultative, team, can-do, and winning attitude
• 5 years of selling in a competitive environment
• Proven leadership experience
• Established Tri-Cities community involvement or proven ability to develop relationship in a different market
• Proven ability to fill, manage, and close a sales pipeline

Interested in Applying? Awesome! Email us at hello@routenetworking.com with a copy of your resume!

What This Client Does

Our client integrates their passion for interior design and partnerships with quality furniture manufacturers to assist in creating functional, comfortable, and attractive environments for all business types. Their experienced team provides comprehensive space planning and design solutions while sourcing unique products to enhance any commercial workspace. The core purpose of this company is to Build Culture, Create Community, and Enrich Lives. They seek to achieve this purpose for every client through each project they undertake, and the long-term customer relationships they’ve developed over the last three decades are a testament to that commitment.

What You Will Do

Be the point person on the sales team for healthcare projects. With support from the team, you will develop new business, qualify, and close potential opportunities, and manage projects through the pre-sale process. You will be knowledgeable of healthcare industry best practices for interior design and furnishings.

Business Development

• Initiate / maintain regular contact with key stakeholders and partners of major health systems and networks in the region
• Search for, pursue, and convert leads within the healthcare industry regionally
• Regularly attend industry group functions and conferences related to healthcare

Sales/Selling

• Qualify inbounded healthcare opportunities
• Create budgetary quotes and prepare bids or proposals
• Build and maintain healthcare package and portfolio of products
• Develop knowledge of healthcare-specific best practices
• Finalize / close potential sales

Account Management

• Manage the pre-sale process
• Coordinate with manufacturers on design and pricing
• Lead ongoing customer communication / service

Results

• Create annual sales plan and update quarterly
• Manage $2MM-$4MM in annual sales
• Develop $500K to $1.5MM in sales from new business

What You Bring

• A minimum of a bachelor’s degree
• A consultative, team, can-do, and winning attitude
• 3 years of selling in a competitive environment or experience in related field
• Proven ability to fill, manage, and close a sales pipe

Interested in Applying? Awesome! Email us at hello@routenetworking.com with a copy of your resume!

JOB SUMMARY

Responsible for the development and implementation of n-tier application.

DUTIES AND RESPONSIBILITIES

Essential Functions

• Write and develop business software solutions using Visual Studio and C# on the .NET platform.
• Use the agile software development process to manage and track project progress.
• Collaborating with management, departments, and customers to identify end-user requirements and specifications.
• Designing algorithms and flowcharts to create new software programs and systems.
• Producing efficient and elegant code based on requirements.
• Testing and deploying programs and applications.
• Troubleshooting, debugging, maintaining, and improving existing software.
• Compiling and assessing user feedback to improve software performance.
• Observing user feedback to recommend improvements to existing software products.
• Developing technical documentation to guide future software development projects.
• Coordinate and respond to requests for changes from original specifications.
• Protect business operations by keeping information confidential.
• Update job knowledge by researching and studying development tools, programming techniques, computing equipment, reading professional publications, and participating in professional organizations.

QUALIFICATIONS

Required

• Bachelor's degree in computing technology or related field or minimum of 3 years’ experience in IT Software development.
• Proficient in .NET, C# preferred.
• .NET Framework, .NET Core, and .NET Standard
• ASP.NET Core, ASP.NET, and MVC
• AJAX, JavaScript, JQuery, JSON, HTTP, XML, CSS, HTML
• Knowledge of MS SQL Server, Reporting Services, and SSIS.
• Strong understanding of object-oriented design.
• Ability to prioritize and organize work load.
• Strong analytical skills.
• Positive attitude, adaptability to change, and the ability to collaborate in a team environment.
  

Desired

• Customer Focus – Effectively exceeding customer needs and taking responsibly for customer satisfaction and loyalty.
• Change Orientation/Adaptability – Maintain effectiveness when experiencing major changes in work tasks or work environment.
• Innovation and Creativity – Identify new and different ways to solve work problems and create new opportunities.
• Business/Functional/Technical Expertise – Relevant position-related knowledge, skills and understanding to perform at an effective level.
• Planning and Organizing – Establishing courses of action for self and others to ensure that work is completed efficiently.
• Problem Solving and Decision Making – Identifying and understanding issues, problems and opportunities and taking appropriate action.
• Results Focused – Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; and self-imposing standards of excellence rather than having standards imposed.
• Teamwork and Collaboration – Working effectively with a team, work group or those outside the formal line of authority.
  

Interested in Applying? Awesome! Email us at hello@routenetworking.com with a copy of your resume!

JOB SUMMARY 

Responsible for the development and implementation of automation testing tools and frameworks to assist the manual testing process.

DUTIES AND RESPONSIBILITIES

Essential Functions

• Understanding project documents, customer requirements, and product objectives to create and execute test cases.
• Work with managers, developers, and occasionally external contractors to architect and develop automation tests for software and embedded software solutions.
• Set up, maintain, and perform test automation frameworks on multiple application platforms, such as desktop and web, and build test scenarios and acceptance tests. Coordinate and respond to requests for changes from original specifications.
• Use the agile software development process to manage and track project progress.
• Develop and execute detailed test plans to ensure accurate application execution.
• Protect business operations by keeping information confidential.
• Research test tools, methodologies, and trends and upgrade existing practices and processes.
  

QUALIFICATIONS

Required

• Bachelor's degree in Computer Engineering, Computing Technology, or related field or minimum of 5 years’ experience.
• Proficient in .NET, C# required
• Telerik Test Studio experience or equivalent preferred
• .NET Framework, .NET Core, and .NET Standard preferred
• Familiarity with embedded C application preferred
• Experience with serial networks (RS485, CAN, LIN, etc.) preferred
• Experience in developing design/test documentation using UML state charts, flow charts, sequence diagrams, etc.
• Knowledge of MS SQL Server, Reporting Services, and SSIS preferred
• Strong understanding of object oriented design.
• Ability to prioritize and organize work load.
• Strong analytical skills.
• Positive attitude, adaptability to change, and the ability to collaborate in a team environment.

Desired 

• Customer Focus – Effectively exceeding customer needs and taking responsibly for customer satisfaction and loyalty.
• Change Orientation/Adaptability – Maintain effectiveness when experiencing major changes in work tasks or work environment.
• Innovation and Creativity – Identify new and different ways to solve work problems and create new opportunities.
• Business/Functional/Technical Expertise – Relevant position-related knowledge, skills and understanding to perform at an effective level.
• Planning and Organizing – Establishing courses of action for self and others to ensure that work is completed efficiently.
• Problem Solving and Decision Making – Identifying and understanding issues, problems and opportunities and taking appropriate action.
• Results Focused – Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; and self-imposing standards of excellence rather than having standards imposed.
• Teamwork and Collaboration – Working effectively with a team, work group or those outside the formal line of authority.

Interested in Applying? Awesome! Email us at hello@routenetworking.com with a copy of your resume!

Our client is seeking an experienced Technical Support Engineer to join their passionate group of smart creatives. They will work with the registrar platform in providing multiple levels of technical support across internal teams, customers and with top level domain registries throughout the world. The ideal candidate enjoys complex workflows, 3rd party integrations and ensuring their customers are always WOWed.

Responsibilities:

• Support escalation triage, partnering closely with Customer Services Manager and Engineering teams to find and resolve issues.
• Test, monitor, and manage API connections with registries.
• Ensure all service impacting registry changes are triaged and addressed quickly.
• Work with Engineering in testing future updates.
• Build efficiencies through automation as much as possible.
• Contribute to technical knowledge base and continuously document learnings.

Required Skills:

• Can troubleshoot technical issues utilizing low level tools such as: application logs, sql, terminal, grep, curl, telnet, openssl, ssh.
• Strong understanding of domain names and domain name servers.
• Can call external APIs from code for testing and validation.
• Comfortable with Linux and using terminal to troubleshoot things like host settings and running services such as container orchestration.
• Can read error logs, call stacks, and/or query DBs to help pinpoint issues.
• Must be detail oriented and well organized.
• Able to effectively communicate with both technical and non-technical audiences.

This company is the global brand protection leader in combating brand infringement, fraud, and piracy within the increasingly complex worlds of mobile apps, marketplaces, and domains. Located in the heart of bustling downtown Boise, ID this rapidly growing tech startup offers a fun and vibrant culture, competitive salaries and an unbeatable outdoor lifestyle (consistently ranked top places to live by publications such as Outside and Forbes).

Interested in Applying? Awesome! Email us at hello@routenetworking.com with a copy of your resume!

POSITION SUMMARY: The Administrative Assistant facilitates the efficient operation of the assigned department(s) by performing a variety of clerical duties.

REPORTING RELATIONSHIP: This position reports to the Office Manager.

KEY ACCOUNTABILITIES:

1. General Office: 

a. Maintains electronic filing system

b. Prepares office for visitors and clients

c. Answers and transfers phone calls for President and CEO when necessary.

d. IT Support Liaison

     i. Help Desk resolution

     ii. Sets up new workstations

     iii. Tears down workstations when needed

e. Assists with communication device management (cell phones, mifi’s, etc.)

f. Assists with company event planning

g. Assists with travel arrangements

h. Assists with Shipping/Mail

i. Maintains office supplies and coordinates maintenance of equipment

j. Maintains kitchen supplies

k. Other duties as assigned

2. Business Development:

a. Cosential

     i. Historical data entry

     ii. Review and correct contacts

     iii. Review and correct companies

     iv. Review for complete info

b. Event/Calendar Maintenance

c. Event Attendance

d. Public Works Searches

e. Other duties as assigned

QUALIFICATIONS FOR POSITION:

1. Excellent verbal and written communication skills

2. Excellent interpersonal and customer service skills

3. Proficient in Microsoft Office Suite

4. Excellent organizational skills and attention to detail

5. Basic understanding of clerical procedures and systems

6. Ability to work independently

7. Ability to withstand prolonged periods of sitting as a desk and working on a computer

8. Ability to lift up to 15 pounds at times.

Interested in Applying? Awesome! Email us at hello@routenetworking.com with a copy of your resume!

POSITION SUMMARY:

This position performs a wide variety of duties in support of the office management functions including overseeing company-wide travel, facilities including vendor management, purchasing, and event planning.

REPORTING RELATIONSHIP:

The incumbent is generally expected to complete work assignments under limited supervision, exercising latitude in determining objectives of assignment; schedules and arranges own activities in accomplishing objectives, work is reviewed for sound judgment and adherence to company policies/procedures. Reports directly to the Director of TEAM Talent, but provides service to entire Leadership Team.

KEY ACCOUNTABILITIES:

OFFICE & FACILITIES MANAGEMENT:

Provides superior service to internal customers in areas of:

1. Supervision of assigned administrative staff:

• Manage and supervise assigned administrative staff to ensure an efficient support team

2. Oversee purchasing of company apparel, office supplies, and furniture as approved and within budgetary constraints.

3. Company events: planning and execution

4. Oversee purchasing and communicating travel arrangements per policy.

5. Oversee maintenance and upkeep of all facilities and surrounding grounds.

6. Oversee information technology needs for organization, including:

• Point of Contact for IT support vendor
• Phone System for offices
• Smart Phones – hardware and service
• Computer hardware (computers, tablets, monitors, docking stations, etc.)
• Computer software needs to ensure all licensing requirements are met and maintained
• Computer maintenance as needed
• Negotiating with vendors and contractors to obtain services and products
• Work with leadership team to develop policies for personal computer usage.

QUALIFICATIONS:

Requires five (5) years working experience in office management, or related experience. Requires up-to-date knowledge and understanding of Intermediate PC/spreadsheet data entry knowledge required, working experience in a Microsoft Teams and Office 365 environment required. Must have strong problem solving, negotiating and interpersonal skills. Must be organized, reliable, punctual, and be able to work in a team-oriented atmosphere while maintaining confidentiality. Must possess ability to accurately make basic mathematical computations using decimals, fractions and percentages and follow complex written and oral instructions. Excellent oral and written communication skills required.

Interested in Applying? Awesome! Email us at hello@routenetworking.com with a copy of your resume!

This Client’s daily mission is to surprise and delight guests, and to create their best car buying and ownership experience ever. Then, they work for long term relationships with them - to become their go-to “car guys” - based on integrity in communication, high quality work, and over the top awesome service. Their first focus is developing an elite, highly skilled and fully engaged team, with “A” players in every single position, and with everyone completely dedicated to the company vision and values.

Therefore, the Sales Team’s first and highest priority is to become this elite team, in order to provide awesome client experiences and to build strong relationships with them. They accomplish this through the following 5 strategies:

1. Only A-players on the team - develop the players they have, find the ones they need

2. Developing a culture of focus, planning and discipline - to make the most of every minute of the day

3. Like an elite sports team - coaching, training, and practicing every day

4. Developing and refining systems and processes that make success consistent, especially regarding client experience and long term relationship building

5. Focus on building and maintaining relationships and amazing service, more than sales

The Sales Manager is directly responsible for leading these 5 strategies within the Sales Team. You are to lead and direct the daily management of all sales team training and operations in line with these strategies. The Sales Mastery program will be the main way this is carried out with Client Advisors.

You are also responsible for each and every customer’s experience with the sales team, to ensure they have an exceptional experience - starting with their initial inquiry and throughout their relationship with the team.

III. Specific Areas of Responsibility

____________________________________________________________________________

Full accountability for the Sales Department

• Contributing to Leadership Team weekly L10 Meetings

• Leading Weekly L10 Meetings for Sales Department

• Develop systems and processes for Sales Department

• Manage payroll and other department expenses

• Manage scheduling for meetings, training, and sales/phone/internet coverage

Direct LMA with the following (including quarterly and weekly check-ins)

• All client advisors

• Internet Manager

• Desk Manager

Sales Team Training & Development

Develop the Sales Team into the elite team of highly skilled professionals described in the company mission, with special focus on the following areas:

• New team member onboarding and training

• Mastery Level achievement

• Daily - brief individual one-on-one coaching sessions with each team member - reviewing successes, current and prospective clients, pending or missed deals, CRM tasks, and anything else they need coaching on to succeed

• Daily - coordinate and ensure daily skills practice, role playing, and product study, for each salesperson.

• Weekly - individual meeting - one-on-one, in-depth conversation, training, and accountability with each client advisor

• Weekly - sales team meetings specifically for training, role-playing, goal setting, recognition, and accountability

Customer Experience and Sales Team Operations

Strategizing, developing, and implementing systematic ways to “wow” customers - before, during, and after the sale. Developing this into a thoroughly mapped out and documented plan/process for the sales team to follow - from initial inquiry to 30 days after delivery. Leading, training, and motivating the Sales Team to fully follow and utilize this process, to give customers an exceptional buying experience, and maximizing business opportunities with each client. Evaluating and improving this process continually.

Developing, documenting, and managing sales team organization and processes in each of

these areas:

• Internet Dept processes

      o Inbound lead handling

      o Outbound business development efforts

      o Confirming appointments

      o Out of area purchases

• Sales Team processes

      o Phone/internet lead distribution and walk-in client rotation

      o Sales process

      o Follow up process

      o Long term relationship building process

      o All CRM applications and processes

• Inventory processes

      o New cars ready for the lot

      o Maintaining cars on the lot

            ? Buyer’s guides, price tags, plates, and stickers

            ? Washing, fueling, re-detailing, mechanical and cosmetic issues

? Team and administrative processes

      ? Sales and Internet Team scheduling

      ? Sales and Internet Team payroll reporting

      ? Sales and Internet Team KPI reporting

? Facility and Supplies

      ? Sales Forms - Ensure all forms are professional and appropriate for their use, and ensure they are re-ordered or re-created with ample time to re-supply.

      ? Sales supplies - Manage forms, paper, toner, and merchandising supplies, etc. and keep these organized in proper places

      ? Client accommodations - coffee and drinks, bathroom essentials, and other customer accommodations, etc.

Sales Floor (oversight - not directly managing)

? Unsold client and missed trade follow-up (use CRM next-day-follow up report, etc)

? Coordinating sales team, to ensure that they have at least one Client Advisor ready to

engage guests as they arrive.

? Coordinating Internet Team to ensure engagement within 10 minutes of their inquiry

? Coach the entire Sales Department to stay engaged in productive and proactive

activities that drive results (current client follow up, relationship building with past clients,

referral generation, and knowledge/skill building, etc).

      ? This means there should never be “down time” or wasted time for the sales team

? Ensuring all sales and internet appointments are confirmed

? Ensuring a manager or team lead meets guests before they test drive, or before they

leave if they don’t test drive.

? Ensuring CRM processes are followed every day and for every guest/client

      ? Close all showroom visits in CRM with accurate information and detailed notes

Back up Desk Manager (on days off)

? Back-up desking and finance, whenever needed

      ? Back up DM in appraising trades and completing trade presentation forms

      ? Coordinating with Finance Manager and “desking” deals

          ¦ Reviewing deal packets with salesperson

          ¦ Entering all customers’ info in DM

          ¦ Reviewing/coordinating deals with Finance Manager

      ? Helping close sales as needed and working through any concessions or Due Bills while working as the desk manager.

Interested in Applying? Awesome! Email us at hello@routenetworking.com with a copy of your resume!

WHO WE ARE:

Our client is a car dealership that doesn’t act like one. Their growing team is challenging the car dealer stereotype, and having lots of fun doing it. They are committed to doing things right, and doing the right thing. This company was named Idaho’s Best, and the Treasure Valley is noticing - so they keep growing. They built a new facility 4 years ago, and will be under construction again next year, more than doubling facility size - to make room for a growing team, and to better serve growing clientele. This client is looking for the right strategic executive, servant leader, master teacher, and inspiring coach - to take the lead of growing sales operation, and bring them to the next level.

Office Manager Position Overview

• Accountable to Controller

• Interface with department leaders to evaluate and improve company and department systems and processes, including assisting with documentation of SOP’s.

AR/AP

o Bookkeeping/statement reconciliations

o Daily deposits

o Vendor documentation

HR Coordination

o Recruiting/hiring/onboarding coordination and documentation

o Payroll

o Health/PTO/and other benefits administration

o Drug testing

o Team events and staff appreciation

IT Management and Coordination

o Manage all hardware and some software needs

o Research and purchase for new software / hardware needs

o Fix and repair what you can; coordinate/contract what you can’t

Vehicle Titles and DMV coordination

o Submit Idaho titles weekly

o Coordinate with DMVs, financial institutions, and auctions on all title issues

o Coordinate with out-of-state clients and DMVs regularly

o Ensure we have titles for vehicles from all sources

o Close all sold vehicle files

o Manage all Filing

o Oversee building maintenance/cleaning - Internal and contracted

General Admin

o Source and manage all supplies and documents, etc. for team

Interested in Applying? Awesome! Email us at hello@routenetworking.com with a copy of your resume!

Our client offers a career opportunity for a precise and unselfish manufacturing apprentice to contribute to the future of soccer and manufacture components for our fields. Looking for a technically oriented person that love sports and works well with repetitive tasks.  

This company is on a mission to make soccer accessible in every neighborhood. They work with local manufacturers in Boise who bring our fields to life and our warehouse team puts the final touches on each piece before it hits the road. Their fields are then installed, and people are playing soccer in places you never thought possible -- from backyards in California to rooftops in New York City.

This company will teach you the full warehouse process including assembling our soccer field products, warehouse organization, inventory counts, cleaning, packing pallets, picking, and packing orders.

The position is based in Boise, ID.

REQUIREMENTS FOR THE POSITION:

• Accountable for your work and able to finish detail-oriented tasks with limited supervision.
• Stand for extended periods and lift 60 lbs. regularly.
• Willing to learn.
• Must be able to pass a background check, drug test, and be authorized to work in the US on a full-time basis for any employer.

SKILLS & QUALIFICATIONS:

• Handy with tools, including power tools.
• Read and write English legibly.
• Follow process sheet information,
• Communicate effectively and follow instructions.
• Love for Soccer is a bonus

BENEFITS:

• This is a salaried position with competitive compensation and 401k.
• Comprehensive health benefits package including dental and vision.
• Paid Holidays and Paid Vacation
• Proven opportunity for advancement within the organization
• On the job training & development

WORKING CONDITIONS:

• 8am - 4pm, Monday - Friday (Full-Time)
• Warehouse Environment and Minimal Outdoor Work
• Fork-Lift Work
• Some Heavy Lifting
• Pay: $17.00 per hour

Interested in Applying? Awesome! Email us at hello@routenetworking.com with a copy of your resume!

Our client is seeking an ambitious sales champion who's enthusiastic, driven to win, and independent to join as a Field Consultant and continue the company’s rapid growth as the leading manufacturer and installer of small-sided soccer fields across the country. This organization thrives on a fun and fast-paced atmosphere where accountability is king and success is celebrated, and if you are looking for the opportunity to earn significant compensation for crushing your sales goals while helping bring soccer to every neighborhood, we would love to hear from you. Compensation is very competitive and a performance-based incentive plan offers a very substantial opportunity to increase earnings with no cap.

This company is on a mission to change the way soccer is played in the United States by not only making it more accessible in every neighborhood, but introducing more and more people to the game via the small-sided game as it is done in most everywhere else in the world. This team works with local manufacturers in Boise who bring the fields to life, and the warehouse team puts the final touches on each piece before it hits the road. These fields are then installed, and people are playing soccer in places you never thought possible -- from backyards in California to rooftops in New York City.

The Field Consultant is a critical member of the sales team and is responsible for helping drive new business acquisition and revenue generation. The Field Consultant will be tasked with developing and growing their sales pipeline, consistently hitting their goals for sales activities and results, and keeping detailed records of communication via CRM. You will be responsible for generating new sales by identifying the right prospects to target, developing and deploying innovative strategies to connect with your targets, uncovering opportunities for a field to provide value and benefits to the prospect, and closing the deal.

The position is based in Boise, ID and offers the potential of a hybrid schedule combining remote and office days. Business-related travel may be required on occasion.

REQUIREMENTS FOR THE POSITION:

• Highly accountable for your performance
• Strong team player that also excels as a high-performing individual contributor
• Work independently and prioritize multiple tasks
• Superb organizational skills
• Comfortable in prospecting and cold calling new potential customers
• Able to identify customer needs and develop solutions
• Excellent communication skills in a professional setting
• Embraces change and is always learning
• Must pass a background check, drug test and be authorized to work in the US full-time for any employer
• Must be fully vaccinated for COVID-19 and provide verification of vaccination prior to start date

SKILLS & QUALIFICATIONS:

• Experience in sales environment with a track record for exceeding sales goals and call quotas
• Previous experience with cold calling prospects and developing outbound strategies
• Passionate about sales, prospecting, and closing
• Continually innovate and look for ways to improve lead generation and prospecting efforts
• Previous experience with Customer Relationship Management (CRM) tools such as HubSpot, Microsoft Dynamics, Salesforce, etc.
• Create a business plan of how you will achieve your goals
• Bachelor's degree
• Love for Soccer is a bonus
  

BENEFITS:

• Competitive base salary with no draw on commissions
• Substantial earning potential through performance-based commission plan with no cap
• 401k with company match
• Comprehensive health benefits package including dental and vision
• Paid Time Off, Sick Days, Wellness Days and Paid Holidays
• Advancement opportunities within the organization
• Job training & continuing focus on employee development
• Work hard, play hard environment
• Opportunity to play on company indoor soccer team
• Year 1 OTE is $100k+

WORKING CONDITIONS:

• Full-time, exempt position
• Standard working hours are 9:00 am - 5:00 pm, Monday - Friday
• Travel may be required on occasion (less than 10%)

Interested in Applying? Awesome! Email us at hello@routenetworking.com with a copy of your resume!

Company Description

Our client is one of the leading private equity investors in eCommerce businesses. Our portfolio covers eCommerce brands including home improvement, apparel, snow sports and automotive businesses. This company provides both capital and in-house strategic and operational resources to help their brands succeed.

Their newest multi-brand platform is a group of men’s eCommerce businesses that sit under one platform and share resources. This role will sit on the Product team and be the Technical Product Manager. This company is a men’s lifestyle company that designs and sells timeless, high-quality, and sustainable clothing. They take pride in providing exceptional and seamless customer service on and offline.

Job Description

We are looking for an experienced Technical Product Manager to work with this company’s data-driven product and eCommerce teams to reimagine, update, and add functionality to our web properties. This is a unique opportunity to be a part of a team representing the store experience, technology, and infrastructure across a number of profitable eCommerce brands while owning the roadmap and implementation for the already successful brand.

The ideal candidate will be a self-motivated, detail-oriented, and creative individual with demonstrated capabilities and experience in eCommerce web design implementation and product management. S/he will have a strong understanding of both the UX and business perspective of what makes eCommerce websites great.

Working and communicating with stakeholders from multiple disciplines and internal teams, you'll actively participate in the evolution of our web technologies and practices. You will enable those teams to work on fast iterative projects that execute on the competitive strategy. In this role, you will employ a test-and-learn approach with User Centric Design, A/B CRO testing, and eCommerce analytics. It's an exciting opportunity to innovate in a forward-thinking environment using cutting-edge eCommerce solutions and innovative approaches to solve core user problems.

Responsibilities

• Understand customers deeply constantly striving to learn more through customer interactions and research
• Define elegant solutions to solve customer pain points working collaboratively with UX Designers, stakeholders, and other Product Managers
• Lead Conversion Rate Optimization (CRO) for the brand and work with broader the CRO team to prioritize test development and implementation
• Oversee Product Launches & Lifecycle from Workshop thru In-Stock to Archive status including product tagging, front-end QA, size guide coordination and email QA
• Represent Product/Dev in brand meetings sharing what’s new on the website, roadmap and work currently in progress, CRO tests running/upcoming and more
• Distill broader ideas from the internal teams for suggestions regarding the eCommerce store and ideas for future enhancements and assist the CX, creative, marketing, finance, and development teams in their day-to-day activities
• Build and maintain a development roadmap prioritizing solution development for customer and internal stakeholder needs/pain points as well as scheduled product releases/marketing moments
• Own site quality, reliability, and compliance (ADA/CCPA) including monitoring systems and ongoing workflows to ensure smooth operations as well as identifying and managing systemic and visual bugs and regressions
• Work with developers to set up environments, review code, and ensure standards compliance in all aspects of the development and launch pipeline

Qualifications

Requirements

• Passion for creating elegant, hypothesis-driven solutions to customer pain points (and internal stakeholders too!)
• Experience driving the creation and development of successful direct to consumer websites
• Fluency in digital KPIs
• Experience leading the requirements-gathering process for new projects and initiatives
• Ability to work quickly, both collaboratively with UX and engineering, as well as independently, with a strong attention to detail
• Ability to think critically with strong organization and communication skills
• Experience talking with customers and conducting customer research
• Skilled at looking at wireframes, designs, or data models & evaluating their complexity which are used to plan work for a development team (breaking down tasks, creating timelines, and project backlogs)
• Comfortable working with 3rd-party vendors for integration and support
• Extremely data driven; use data to inform your decision-making and to measure your outcomes successfully
• Passionate about learning and collaborating with other team members across UI/X, CX, Visual Design, Operations, Finance, and Engineering.
  

Technical Skills

• Experience architecting and implementing solutions in Shopify
• Hands-on experience in frontend development (i.e. HTML5 and related technologies), backend development, high-level design, and infrastructure
• Experience with in an A/B testing process using tools such as Optimizely, Google Optimize, or other similar tools
• Experience working with version control systems in a team setting
• Preferred experience with cloud marketing software related to ecommerce: email sending platforms, analytics, paid advertising
• Google Analytics or equivalent experience
• Comfort with Hotjar, UserTesting, and/or other behavior analysis solutions

Interested in Applying? Awesome! Email us at hello@routenetworking.com with a copy of your resume!

POSITION SUMMARY:

This position is responsible for the overall management and direction for assigned field projects from conception to completion within time and budget allowances, maintain client relationships, while helping marketing develop new business opportunities.

REPORTING RELATIONSHIP:

The Project Manager is expected to complete work assignments under limited supervision, exercising latitude in determining objectives of assignments; schedules and arranges activities of project team to accomplish objectives within budget and within established time limits. This position reports directly to the Director of Construction.

KEY ACCOUNTABILITIES:

1. To exceed customers’ expectations and create repeat business and referrals.

• Manage project objectives, policies, procedures and performance standards within boundaries of corporate policies and systems.

• Execute timely owner/subcontractor contracts with accuracy, be thorough and follow to completion with protected interest of the company

• Act as liaison with prime client and A/E contacts to facilitate construction activities and ensure the client needs are being met.

• Manage the financial aspects of all contracts to protect the company’s interest while simultaneously maintaining good relationship with the client.

• Manage the client’s overall expectations including time, budget, quality and means of communication while exceeding the customers expectations throughout the project to allow for return business while effectively communicating with the entire team.

• Establish the client’s, architect’s, and the company’s roles/responsibilities from the beginning of the project and communicate these to the team.

• Forecast and report potential project problems to the Director of Construction in a timely and clearly communicated manner.

2. To consistently create a profit.

• Monitor/control construction through administrative direction of on-site supervision to ensure project is built on schedule and within budget. Investigate potentially serious situations and implement corrective measures.

• Manage all financial aspects of project (fee payment, equipment rental, etc.). Ensure all paperwork is accurate and timely.

• Ensure accurate estimating of project from the onset to ensure profitability.

• Monitor and manage all change orders.

• Forecast accurate project profits on a monthly basis.

3. Ensure projects are completed on time.

• Represent the company in project meetings and assist in labor negotiations/strategy meetings, etc.

• Facilitate and troubleshoot problems associated with coordinating and developing the construction projects.

• Manage project issues, submittals, RFIs and changes to ensure no impact to the construction progress.

• Clear communication to the owner of schedule impacts as early as possible.

4. To build and manage a productive and effective construction team (working with superintendents, accounting, sub-contractors, architects, engineers, and clients).

• Plan, organize, and execute with key team members to ensure the projects success.

• Monitor and manage the project team members.

• Ensure all billings, accounts receivables, and payables documentation are turned into accounting on a timely basis.

• Provide clear and timely communication to the project team, ensuring that everyone has the same clear communication and expectations.

• Ask the appropriate questions to team members to ensure that the project objectives are not being missed.

5. Reporting Functions

• Oversight of Daily Reports by Superintendents

• Weekly Reports

• Monthly WIP Report

• Procurement Status Report

• Monthly CPM update

6. Perform additional duties as requested by the immediate supervisor.

QUALIFICATIONS:

Requires five (5) years successful working experience in project management, preferably in a commercial construction setting. Degree in construction management or equivalent work experience necessary. Working experience in Microsoft Suite required, including Microsoft Project for scheduling. Must be able to apply innovative and effective management techniques to maximize employee performance with thorough understanding of corporate and industry practices, processes, standards, etc. and their impact on project activities is important. Must have strong problem solving, negotiating, and interpersonal skills. Must be organized, reliable, punctual, and be able to work in a team-oriented atmosphere while maintaining confidentiality. Excellent oral and written communication skills required. Experience in estimating, or as an engineer or assistant project manager is helpful.

Interested in Applying? Awesome! Email us at hello@routenetworking.com with a copy of your resume!

Job Summary 

Route Networking Group is partnering with our client to find a creative, collaborative Platform Relationship Manager to join their fast-growing passionate group of smart creatives. This person will play an intricate role in driving the growth of the rapidly expanding and industry disrupting brand protection technologies.

The Platform Relationship Manager is responsible for establishing and fostering strategic relationships with the third party platforms the company relies on for data access. The role works with cross functional stakeholders to help understand, drive, and execute on the business’s platform priorities. This individual reports directly to the Group Product Manager.

Duties/Responsibilities 

• Establish and foster global platform relationships with the goal of gaining and maintaining data access.
• Work with product managers, customer success, etc. to understand how to execute in alignment with business objectives.
• Communicate effectively with platform contacts on an ongoing basis.
• Build and maintain a repository of platforms for status and decision tracking.

Requirements

• Excellent written and verbal communication skills.
• Ability to effectively organize vast amounts of information.
• Proficient with Google Workspace suite and/or Microsoft Office suite.
• Basic knowledge of data and software.

Education and Experience

• 3+ years of experience in project management, business development, vendor relationships, or related field.
• Previous experience in a software/technology company preferred
• Bachelor’s degree preferred

Desired Skills

• Self-starter who can own and grow a strategic initiative.
• Experience working effectively with individuals in technical roles.

Company Culture

This company strives for a professional yet fun and casual atmosphere. They believe a company is either moving forward or moving backwards – there’s no middle ground and, of course, they aim to continually move forward. This company not only desires to exceed customers’ expectations, they want to always WOW them with the level of receptiveness, care, and dedication to help solve problems. At the end of day, this company wants their client contacts to become heroes in their own organizations.

Interested in Applying? Awesome! Email us at hello@routenetworking.com with a copy of your resume!