Open Positions

About the Company:

Our client's aim is to improve the lives of people around the world. By making finance easier and more accessible, they're helping millions of consumers and businesses manage their money in a more meaningful way.

It’s a big mission — one that they can accomplish by helping financial institutions become digital-first. Their digital banking platform, banks and credit unions can deliver powerful, people-centric solutions and superior digital experiences to their customers.

 About the Position:

As a Sales Enablement Manager, you will create, drive and deliver in-person/online training and coaching programs that will enable any Backbase employee that represents Backbase on the field (e.g. Sales, Customer Success, Partners, etc.) to execute effectively at all the critical points of a buying cycle at banks all over the world. You educate and coach the field teams to understand and pitch the Backbase Engagement Platform and all it’s capabilities, in all the different go-to-market configurations and value propositions, for all the regions. Coaching is done in a constructive and enthusiastic way that makes our reps feel excited and wanting to do better. You design always-on, continuous learning programs that are fun and engaging to go through and that impact the productivity and effectiveness of our sales teams. By setting out learning programs you empower Backbase to scale explosively while consistently deliver A-Players.You are someone who thinks strategically but executes with fine precision - part experienced sales leader, part solution/pre-sales engineer, part program owner and part coach.

You will be successful if…

• You have a combination of 5+ years of enterprise software selling, partner enablement, sales enablement, and/or sales training experience in the American context. Banking, payments, tech or SaaS experience is a plus, especially of your local market. However, a can-do mentality is of more importance than many years of experience.
• You are high energy, positive and passionate about helping others succeed. You are a natural coach, through effective questioning, you guide self-evaluation of performance, help our sales teams diagnose areas for improvement and own the solution
• You have excellent English speaking, writing, presentation and training skills, as well as a strong ability to persuade, inspire and motivate others. You have extensive "owning the room" experience, allowing you to naturally command the room.
• You have a proven ability to design and deliver sales training and development programs that scale and understand how to meaningfully measure results. In doing so, you have a strong ability to grasp complex, technical subjects and make them easy to understand
• You are creative and are able to come up with new ways of getting the field teams to improve how they sell Backbase, not through boring PowerPoints, but through formats that are engaging and look great.
• You are street smart and digital savvy. A true team player with a sense of humor, hands-on and self-motivated, able to drive progress and hit deadlines.
• You have strong project management skills and the ability to act decisively. Comfortable working across departments, time zones and multiple cultures
• You have the ability to prioritize and plan effectively with a demonstrated ability to work well under pressure and in ambiguity. You thrive in a fast-paced environment and stay flexible and adaptable to growth and change.
• You naturally collaborate and generate a positive spirit of cooperation while coordinating diverse activities and groups within a team environment.
• You have the courage to learn and to share your learning process with us

Key Resonsibilities:

• Stakeholder Management - You have exceptional relationship-building skills and partner with Regional Directors and Sales Operations to drive a prioritized global and regional enablement plan. You partner with Product Marketing and Strategy to curate and deliver high-quality content for your enablement program.
• Program Management - You create new innovative formats and deliver scalable enablement plans and initiatives. You plan the execution throughout the year, fully owning the enablement calendar in your region. You drive a cadence of quarterly, monthly, continuously learning and coaching activities.
• Learning Journey Content Owner - You personally drive the creation of learning journeys that are engaging and ensure sales will complete the learning courses with the expected outcome. The content will drive the enablement of the sales leaders within the regions to ensure they are skilled to coach their own people, reinforcing learning and best practices
• Training & Coaching - You run the delivery and execution of training and coaching programs using online learning systems, in-person workshops and other content delivery platforms. You’re smart about which tools to use for which purpose, while never forgetting the need for scalability.
• Monitor Performance - You assess and measure the ability of our sales force to execute against standards of performance through online and face-to-face validation and certification exercises. It is your responsibility to create A- Players and give transparent feedback to our sales teams and their leadership.
• Voice of the Field - You serve as a strong feedback mechanism from the field back to various teams within Backbase. You identify gaps affiliated with Sales Enablement and work with the necessary resources to address those needs.

JOB DESCRIPTION:

What We Do

Our client integrates their passion for interior design and their partnerships with quality furniture manufacturers to assist in creating functional, comfortable, and attractive environments for all business types. Their experienced team provides comprehensive space planning and design solutions while sourcing unique products to enhance any commercial workspace. The core purpose of their company is to Build Culture, Create Community, and Enrich Lives. They seek to achieve this purpose for every client through each project they undertake, and the long-term customer relationships they’ve developed over the last three decades are a testament to that commitment.

What We Need

Along with Route Networking Group, our client is looking for an individual that has experience in and around Government procurement and understands the ins and outs of working within the bounds of government contracting. This position will be working with customers ranging in scope from the GSA to local city procurement officials.

The GSA Specialist will be expected to build brand awareness and preference of our client's solutions by networking in assigned territory to enhance government end-user and influencer relationships and develop sales opportunities. Leads persuasion steps in sales process, including qualifying, relationship building, needs evaluation, solution development/presentation, and closing. Accountable for achieving financial sales targets. As subject matter expert on complex government purchasing process and solution strategies, partners with other front-line sellers on team- based selling to achieve sales goals and grow market share of government business

What Will You Do?

• Represent the company Brand
  • Model Core Values – Purpose and ideals through positive and responsive image to influencers and government officers. Spends substantial time in the market to drive company opportunities.
• Identify & Qualify Prospects
  • Progress or Advance bid opportunity and requirements
• Account Opportunity, Planning & Development
  • Works closely with company leadership & aligned Manufacturer personnel to develop business plan, targets, and goals. While ensuring the company is positioned to meet and exceed goals set forth by the end user and to exceed targets in government vertical.
• Evaluate End User Needs
  • Maximize time and experience with the end user / influencers through active listening and dialog of desired outcomes to deeply understand needs and move towards presenting solutions in the context of a trusted advisor.
• Develop Wholistic Solutions
  • Present solutions that have the end users & customers best interest in mind and support both the current and long-term needs
• Close Business
  • Negotiating the complex GSA environment to convert solutions and conversations into implementable projects and long-term business relationships.
• Working in a team
  • Must be able to thrive in an interdependent team environment and be able to clearly share companies core values, alignment, and possess the ability to clearly communicate and delegate timelines, deliverables, and customer needs.
• Admin & Reporting
  • Effectively manage a business plan to track and report sales results / criteria in a timely manner using business systems. Manage expenses, sales pipeline, and all other relevant sales pipeline metrics.

Qualifications

• Expert knowledge on federal contracting purchasing process and contract requirements
• Proven ability to create, build, and maintain professional relationships at all levels of the organization. In addition to influencers and cross functional teams
• Excellent organization, problem-solving, meeting facilitation, and presentation skills.
• Ability to travel daily away from “home” offices up to 70 percent of time in assigned market with occasional overnight travel, depending on assigned territory; may have occasional international travel, depending on assignment and/or training needs.
• selling skills, e.g., prospect qualification; lead generation; new business development; account penetration; strategic, and consultative selling; negotiation; and contracts (closing).
• Ability to work in fast-paced, rapidly changing environment at all levels of organization.
• Ability to effectively use office automation, communication, software and tolls used within the company.